Terms & conditionsOn this page you'll find the boring but necessary bits:- ordering
- payment, currencies and site security
- faulty goods
- Wedge Card
- legal about nina&lola Ltd.
- terms and conditions of sale
OrderingBuying from nina&lola is simple: - You can find items either through the designer or vintage pages, alternatively the categories list everything by item (e.g. skirts, necklaces, etc).
- Click on the item to see the full product details. If you like it, please ensure you have read the full description and understand the return policy (e.g earrings are not returnable, neither are special orders).
- If applicable, choose your size and colour, then click 'add'.
- Click on 'your bag' to view all items you have chosen. You can remove or edit the number of items on this page.
- When you are happy with your order click on 'checkout'. You will be asked first to fill in your personal information, such as delivery and billing address.
- After this you will be directed to the payment page, a secure page with a Thawte security certificate.
- Once your payment has gone through successfully you receive an email from us confirming your order.
Payment, currencies and site security nina&lola accepts the following credit or debit cards: Visa, Visa Delta, Visa Electron, MasterCard, Switch/Maestro and Solo. Alternatively, you can pay via your existing Paypal account.
You can choose your currency when browsing the catalogue. Exchange rates are updated continuously, therefore local prices may vary from time to time. Please note that the default currency is the British pound. Your credit card company may use a different exchange rate to us, therefore the price you pay in your currency may vary.
nina&lola takes security very seriously, and we have therefore signed up to several services that enhance payment security. The payment pages are secured with a Thawte SSL123 digital certificate, which encrypts all data from our site. You can click on the logo to verify its authenticity. We also use the Mastercard SecureCode and Verified by Visa measures to verify our customer as the cardholder.
Faulty goods nina&lola checks all items thoroughly before they are sent out. Faults on vintage goods are clearly described on the item page. Should you however receive a faulty item please report it straight away, ideally accompanied by a picture of the fault. You can send images through the 'contact us' page. Faults reported later than 30 days after purchase will not be accepted for refund, and under no circumstances will a refund be issued if the item is not returned. Wedge cardnina&lola is thrilled to be a part of the local shopping card network Wedge Card. Cardholders received 10% off all clothing, except sale items, plus free shipping in our neighbourhood, i.e. N1, E1, NW1 and EC1 postcodes. So far Wedge Card is not integrated, so the way it works for the time being is this: upon ordering please state your Card Number in the message field of the checkout page. I will verify the card number and refund you accordingly upon confirmation from Wedge Card. Please click here to go to our full Wedge-page.
Legal about nina&lolanina&lola is a limited company registered in England No. 6058209. Sections and images of this website may only be reproduced with permission by the director of the company.
Our mailing address is: nina&lola PO Box 58233 London N1 3UZ United Kingdom Tel.: (+44) (0) 207 704 2912 Terms & conditions of saleBefore you can place an order, you are required to tick a box agreeing to these terms & conditions.
1. Interpretation
In these Terms and Conditions ( Terms ), the following words and phrases shall have the following meanings:
“the Buyer” means the person, firm or company who purchases the Goods from the Company:
“the Company” means nina&lola Ltd.;
“Contract” means the contract between the Company and the Buyer which shall be deemed to incorporate these Terms;
“Goods” means any goods agreed in the Contract to be supplied by the Company to the Buyer;
“Place of Delivery” means the place to which the Goods are to be delivered.
In these Terms, reference to any statute or statutory provision shall be construed as a reference to such statute or statutory provision as amended, modified, re-enacted or replaced from time-to-time.
2. The Contract
The Contract shall be on these Terms to the exclusion of all other terms and conditions, including any such terms and conditions that are purported to be included or applied by the Buyer.
No terms and conditions contained in the confirmation of order, purchase order or other document of the Buyer will form part of the Contract.
3. Delivery
Unless otherwise agreed in writing, the Place of Delivery shall be specified by the Buyer upon ordering. The Company uses either Royal Mail or DHL Express for delivery, as agreed with the Buyer. A signature is required upon delivery.
Any dates specified by the Company for delivery of the Goods are intended to be an estimate only. If no date is specified for delivery of the Goods, delivery shall be within a reasonable time.
Subject to the other provisions of these Terms, the Company shall not be liable for any loss, whether direct or consequential, economic or loss of profits or otherwise, arising directly or indirectly out of any delay in the delivery of the Goods nor will any delay entitle the Buyer to terminate or rescind the Contract unless the delay exceeds 60 days.
4. Risk in, Ownership, and Return of the Goods
Risk in the Goods shall pass to the Buyer on delivery. If the Buyer chooses to return the Goods, risk passes back to the Company upon confirmation of return delivery. The Company is not liable for items lost in return transit.
Ownership in the Goods shall not pass to the Buyer until the Company has received in full in cleared funds all sums due to the Company in respect of the Goods and all other sums which are or may become due to the Company from the Buyer on any account.
Until ownership of the Goods has passed to the Buyer or if the Buyer wishes to return the Goods, the Buyer shall:
hold the Goods on a fiduciary basis as the Company’s bailee;
not destroy or deface any identifying mark on the Goods or their packaging;
maintain the Goods in satisfactory condition;
leave the identifying tags intact and attached to the Goods.
5. Price
The price for the Goods shall, unless otherwise agreed, be the price set out on the date of delivery in the Company’s price list. The price for the Goods shall be exclusive of all costs of carriage and insurance and applicable VAT which the Buyer shall pay in addition. The Buyer shall pay such deposit as the Company shall direct. The currency is pound sterling. Prices shown in other currencies are subject to local exchange rate, which may vary.
6. Payment
Subject to paragraph 5, payment of the price of the Goods shall be upon order.
Payment shall not be deemed to have taken place until the receipt by the Company of cleared funds.
7. Warranties
The Company warrants that the Goods are of satisfactory quality.
If the Buyer wishes to make a claim under this warranty, the Buyer shall give written notice to the Company within 30 days of the discovery of the defect and give the Company a reasonable opportunity to inspect the Goods in question.
The Company shall not be liable for any breach of warranty if the Buyer makes any further use of the Goods after giving such notice or alters or repairs the Goods without the agreement of the Company.
The Company’s liability under the warranty shall be limited to repairing or replacing the Goods in question or refunding the price of such Goods.
8. Limitation of Liability
The Company’s liability in contract, tort or otherwise arising out of the subject matter of the Contract shall not exceed the value of the Goods or the period of three months after Goods received by the Buyer. The Company shall under no circumstances be liable to the Buyer for any consequential, indirect or economic loss or damages.
9. Force Majeure
If either party is subject to an event of Force Majeure, that is circumstances outside its reasonable control, including but not limited to war, fire, industrial disputes or civil commotion, it shall notify the other and the first party’s obligations under these Terms shall be suspended until it notifies the other party of the end of such event of Force Majeure.
10. General
If any part of these Terms is found to be void or unenforceable by any Court of competent jurisdiction, such part shall be severed from these Terms which will otherwise remain in full force and effect.
These Terms shall be governed by and interpreted according to English Law and the parties submit to the exclusive jurisdiction of the English Courts.
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